About Giesecke+Devrient

Giesecke+Devrient (G+D) is a global SecurityTech company headquartered in Munich, Germany. G+D makes the lives of billions of people more secure. The company shapes trust in the digital age, with built-in security technology in three segments: Digital Security, Financial Platforms and Currency Technology.

G+D was founded in 1852 and today has a workforce of more than 14,000 employees. In the fiscal year 2022, the company generated a turnover of 2.53 billion euros. G+D is represented by 123 subsidiaries and joint ventures in 40 countries.

About E-Kart

As the first Visa/Mastercard-approved "card production and personalization" enterprise of Turkey that has launched its production process in the 2nd half of 2001 at a production base of 5000 sqm, E-Kart has the capacity of producing 100 million credit and/or smart cards on annual basis.

Qualifications

• Graduated from business or industrial engineering faculties of universities,
• At least five years of experience in the field of sales and marketing in the payment systems and telecommunication market,
• Always customer-oriented,
• Proven ability to meet sales targets,
• Enthusiastic about learning, open-minded and collaborative,
• Strong analytical and interpersonal communication skills,
• Excellent presentation skills,
• Advanced level of MS Office Programs and Workspace,
• Advanced verbal and written communication skills in English,
• German is an asset,
• Able to travel abroad for training/business,
• No military obligation for male candidates,
• Have B class drivers license and being an active driver,

Job Description

• Evaluation of customer requirements and preparation offers,
• Expand the relationships by continuosly proposing solutions that meet customer objectives,
• Resolve any issues and problems faced by customers and dealing with complaints,
• Preparation of the reports and presentations required for the Marketing and Sales Team,
• To follow up the complaints and feedback of customers,
• Managing communications between customer and internal teams,
• Strong ability to direct the sales process from planning to closing,
• Directing to customers according to their orders both in terms of technical details and visual details,
• Establish and maintain strong relationships with customers, fostering sincere face-to-face interactions, 
• In accordance with the Customer Satisfaction Management system, monitoring customer satisfaction, providing professional support during the handling process and keeping the data available for the review of the senior management,
• Carrying out with the key customers monthly and yearly sales budget planning,
• Contributing to the strategy determination process by conducting sectoral research through periodic reports, directing to the customers and technical teams in this direction according to the following trends,
• Actively participate in innovation and process improvement studies.